COVID-19 / News

Update 11/24/2020 – 1:00 PM

Friendly House is suspending our Evening Program until further notice. The Friendly House Evening Program is for community youth in grades 7-12 and ran from 6:30pm- 9:00pm, Monday through Thursday. If you have questions, please contact our office.

Update 11/19/2020 – 10:00 am

COVID-19 Travel Advisory & Friendly House: Effective 8/1/2020, Friendly House will be following the Ohio Department of Health’s guidelines on out of state travel. Any student or family member of a student, Friendly House member or staff member are asked to follow these guidelines. Those entering Ohio after travel to states reporting positive testing rates of 15% or higher for COVID-19 are advised to self-quarantine for 14 days. Positivity rate is an indicator of how much COVID-19 there is in a community, and ODH is recommending against travel to those states with high positivity. If someone must travel, ODH is recommending 14 days of self-quarantine after leaving those locations. This advisory is intended for both leisure and business travel, and should be heeded by both Ohioans and out-of-state travelers. The list of states will be updated online every week on Wednesday. Click on the image below to be redirected to the most current travel restriction map from the Ohio Department of Health.

Map updated on 11/18/2020

What to Do During Self-Quarantine

  • Take your temperature with a thermometer two times a day and monitor for fever, as well as other symptoms including cough, difficulty breathing, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea.
    • If fever and/or symptoms develop, call your medical provider.
  • Remain at home and avoid all in-person activities. This includes work, grocery stores and pharmacies, public events, and public places.
  • If you live in a home with other people who did not travel with you, stay in a separate room. If this is not possible, wear a face mask when you are in the same room and stay at least six feet away from others.
  • Do not leave home except to seek medical care. If you need to see a provider for reasons other than a medical emergency, please call in advance and discuss the care you need.
  • In the event of a medical emergency, call 9-1-1. Indicate that you are in home quarantine for novel corona virus exposure. Keep a face mask on until you are asked by a health care provider to remove it.
  • Do not have visitors in your home.
  • Do not use public transportation, taxis, or ride-shares.


Update 11/12/2020 – 10:10 am

Friendly House Families – this is a reminder that if your child has been quarantined due to a possible COVID-19 exposure, they are not permitted to attend Friendly House programs until that quarantine period has ended. Siblings and children in the same household would also not be permitted to attend until that quarantine period has expired. Friendly House continues to follow and exceed recommendations from the Ohio Department of Health and Richland Public Health.

If you need to read the Friendly House COVID-19 FAQs here are the links: AfterSchool Program FAQsPreSchool & DayCare FAQs

Update 10/26/2020 – 12:00 pm

The Friendly House has opened our pool for local swim team practices and meets. We are following the Ohio Department of Health and Richland County Health regrading COVID-19 guidelines regarding our pool facility. At this time, we are not able to offer open swim, swim exercise or lap swim. Please read our COVID-19 guidelines for swim teams and the pool area. You can find the schedule for the teams on our Event Tab – Friendly House Events. Please note, at this time only coaches and participants are allowed in the facility. Spectators are not permitted in the building.

Update 10/23/2020 – 4:30 pm

Friendly House has been made aware of a staff member who tested positive for COVID-19.  This staff member has been at home in self-quarantine since Saturday, October 17th and did not test positive until today, October 23rd.  Friendly House is following the recommendations of Richland Public Health.   The staff member has not been at work during the time of concern from Richland Public Health and has had no contact during that time with other staff or students.  Friendly House is informing our families out of the utmost of caution. All areas where this staff member worked, including the office area have been fully cleaned and sanitized.  The staff member is a part of our tutoring program and had very limited contact with other staff and Afterschool Program students.  Those families that may have been exposed have been contacted.  There was no contact to our Preschool and Daycare program. Friendly House will remain open regular hours at this time. Thank you and continue to stay healthy.

For additional information and resources, please contact Richland Public Health or read our COVID-19 FAQs.

Update 10/8/2020 – 5:00 pm

Richland County has remained in COVID-19 Red Risk. There are no changes to the Friendly House schedule or our current programs.

Update 10/5/2020 – 1:20pm

Friendly House has decided, due to COVID-19, the 2020-21 Friendly House sponsored Basketball Leagues have been cancelled.

Update 10/02/2020 – 1:00 pm

Friendly House Parents – Richland County has been classified as Level 3 RED Risk and is on a watch list for Level 4 PURPLE Risk.

Friendly House will continue to follow the guidelines of the Ohio Department of Health and our local Richland Health Department. If mandated or due to the decision of the Friendly House Board of Managers and/or the Director of Friendly House, we may close at any time to ensure the health and safety of our staff and children.

If Richland County is classified as a Level 4 Purple Risk, it is probable that Friendly House will close until the county returns to a Level 3 RED Risk. We will give as much notice as possible if a closure is required. As a parent it is your responsibility to have a back up plan for child care.

Mansfield City Schools Closure – if MCS closes due to a weather event and the students are not in school and not distance learning, Friendly House will be open from 9am to 6pm for Afterschool students. If MCS closes in person classes but students are distance learning, Friendly House will be open our regular hours and the Afterschool students may be dropped off at 3pm.

Please refer to our COVID-19 FAQs for additional information: FAQ Document

Update 10/01/2020 – 8:30 am

Due to COVID-19, Friendly House has cancelled our basketball leagues for the 2020-2021 season. Keep updated by continuing to follow Friendly House on Facebook and on this News Tab.

Update 9/11/2020 – 3:15 pm

Updated information for our Afterschool Program which begins on Monday, September 14th at 3:00 pm. Parents please be aware that the students in the Afterschool Program will have to wear a mask while on a Friendly House bus and while in the Friendly House facility. Masks may only be removed while eating or during active play or activity in the gym or while outside on the play ground. The children will be in groups of 9 and the groups and will not have planned interaction with the other groups. At this time there will be no outside organizations invited into Friendly House. When the children arrive they will be placed into their group and will remain in their activity area until pick up. While in their activity area, they will be able to work on their homework with assistance from their Youth Leader. They will eat a nutritious meal and have a planned activity and free time. Each day the children will rotate to a different activity.

Parents dropping off children may do so any time after 3:00 pm in the front of the building. Please call the number posted on the signs so a staff member can come outside to great your child before they enter the building. All children entering the Friendly House must have pass a health screening and temperature check.

Currently for PICK UP, parents are to remain in their vehicle in the front of the building and the children will be brought out to you. If a parent must enter the building, please put on a mask and go no further than the reception desk in the lobby. Otherwise, please call the number posted on the signs in front of the building when you arrive. Please be patient with this process as it can take up to 10 minutes for your child to exit the building.

Update 08/06/2020 – 2:00 pm


Friendly House is happy to announce that the Afterschool Program will open for students on September 14, 2020. First come first serve registration will begin on August 17 and parents can pick up registration forms on August 11 at the Friendly House reception desk. The cost to enroll your student for the entire program is only $50 which includes a nutritious meal and all activities. The ASP will run Monday – Friday from 3pm to 6pm. Fees are due at time of registration to guarantee your child’s spot as a #FriendlyHouseKid. Do not wait – spaces are VERY limited.

Information regarding the Afterschool Program and our COVID-19 FAQs are linked here:…/1AT0dPdS2vJ3w4eKQkSShgZGYnM…/edit…

Update 07/21/2020 – 3:15 pm

Friendly House Families – we are working diligently to make sure we are able to safely reopen for the After School Program this year.

The program will be different due to the circumstances we are all under.

We hope to have an announcement with in the next few weeks regarding the program and sign ups! Stay tuned.

Update 07/17/2020 – 6:00 pm

Friendly House has a commitment to keep our employees as well as our community healthy and safe. As of 6:00 pm 7/17/2020, Richland County has been declared under a Level 3 Public Emergency and masks are now required by the public.

Friendly House will be cooperating with this order but will also continue to follow the Day Care and Day Camp Safe Opening Guidelines issued by the State of Ohio.

Any one entering Friendly House facilities or property including Happy Hollow Day Camp is asked to wear a mask. This includes parents dropping off or picking up their children, as well as any person conducting business or services on Friendly House property.

Currently, children participating in our day care and day camp programs are not required to wear a mask.

We recommend that you keep informed on current recommendations on COVID-19 at the CDC website at or the Ohio Department of Health at and make sure to follow Friendly House at

Update 06/01/2020 – 9:00 am

The Friendly House is taking the necessary steps about reopening the facility and our summer programs safely and effectively. There are currently many guidelines in place and we will continue to adapt as the weeks go on. Friendly House could close at any time, depending on Ohio Department of Health measures and precautions.

As of May 27, 2020, the Friendly House Board of Managers and Executive Director, Terry Conard have made the following decisions:

1. Hidden Hollow Camp has been cancelled for the 2020 season. This decision was made on 05/18/20

2. There will be no aquatic programs at the Friendly House during the summer. This includes swim lessons, water exercise, and lap swims.

3. The Friendly House Preschool Program will re-open on June 8. Space is very limited. Parents of preschool children MUST be working and will need to provide employer documentation. Friendly House staff will call to verify employment. Preference will be given first to families that were already enrolled before Friendly House shut down on March 25.

4. Summer Fun and Happy Hollow Day Camp will be combined as ONE program and will be held at Happy Hollow beginning June 22. THERE WILL BE NO SUMMER FUN PROGRAM AT THE FRIENDLY HOUSE IN 2020. Capacity is a very limited and registration will be “first come first serve”. Cost is $100 per week/per child and financial assistance will be provided with the proper paperwork. If you qualify for child care assistance through the Ohio Department of Job and Family Services (ODJFS), Friendly House recommends that you contact your caseworker NOW in order to receive the benefit for Happy Hollow Day Camp as you will need proof of this information for enrollment. Parents of enrolled campers MUST be working and will need to provide employer documentation. Friendly House staff will call to verify employment. Campers must be between the ages of 6-14 and have completed Kindergarten. Registration for Happy Hollow will be on June 10.

More information and details on these programs will be coming out in the next week. If you have any questions, please email

Everyone at Friendly House understands that these decisions are not ideal for everyone but, at this time, these decisions will help keep our facility running. No one expected this to be our situation this summer, and we are hoping that opening these programs even in their small capacity, will help alleviate some of the stress on our families. We are grateful for your continued support of the Friendly House.

Update 03/26/2020 – 1:30 pm

If you need to speak to someone while we are closed, you can send us a message and we will get back to you as soon as possible. We promise to reopen as soon as we are allowed. Stay Healthy and Be Kind!



Update 03/24/2020 – 8:15 am

PARENTS: As announced yesterday, Friendly House will be closing after business on Wednesday. We are not a PANDEMIC CHILD CARE CENTER. We will reopen as soon as it is safe to do so.

Here are some resources to help you find child care during this time:…/d…/Pandemic-Provider-Approved-List.pdf

Update 03/23/2020 – 12:00 pm

All Friendly House facilities and programs will close on Wednesday, March 25th at 6:00 pm until further notice. The Hidden Hollow Open House scheduled on April 18th and the Happy Hollow Open House scheduled on May 3rd have been cancelled.

Message from the Director

My staff and I have been working very hard keeping the facility clean and disinfected the past two weeks while providing only essential services (Childcare Services) to those of you that are still working, and for those of you that are working in essential businesses. With the Governor’s “Stay At Home” ordered we will be closing Daycare and After School Programs at the end of business Wednesday, March 25, 2020 and will reopen as soon as it’s safe to do so.  We are trying to keep positive and at this time we are moving forward with all plans for Hidden Hollow, Happy Hollow and the Community Center for this summer.

Please refer to our Facebook page and follow us for updates. We wish you and your family a safe and healthy time together and we will see you as soon as this pandemic is under control.

Be Safe – Terry Conard, Director

Update 03/20/2020 – 3:00 pm

No changes to current policies at this time. The next update will be Monday, March 23rd after 2:00 pm.

Update 03/17/2020 – 9:00 am

Unfortunately, all current rentals of Friendly House facilities through May 1st, 2020 are being cancelled. Full refunds will be issued. We are currently not taking any reservations at this time.

Update 03/16/2020 – 6:00 pm

Per Governor DeWine’s order to close fitness facilities, the Friendly House Boxing Gym and Weight Room are now closed until further notice. Also, Adult Swim Exercise is also cancelled until further notice.

Update 03/16/2020 – 4:53 pm

Friendly House leadership continues to monitor the COVID-19 National Emergency and will update you as necessary. Currently there are no changes to our plan from Friday. We are scheduled to be open on Tuesday. Preschool and Day Care can be dropped off as early at 6:30 am. The After School Program children can be dropped off any time after 9:00 am.

All parents and/or guardians that drop off a child at Friendly House will be required to answer questions from the CPAA Community CarePort COVID-19 Risk Screening Tool. The child that is being left at Friendly House for care, will also have their temperature taken by an infra-red thermometer. If answers to the screening tool are disqualified OR if the child has a temperature over 100.4 degrees, for the safety of the Friendly House community, you will not be allowed to leave your child at Friendly House.

We have had offers from the community to volunteer time to help us keep our facilities clean. While we appreciate the gesture we are unable to accommodate that suggestion. We would greatly appreciate any donation of cleaning supplies such as bleach, disinfectant wipes and hand sanitizer.

In the end, it will be impossible to know if we overreacted or did too much, but it will be QUITE apparent if we under reacted or did too little.

Please continue to follow Friendly House as changes to our COVID-19 Preparedness Plan could occur at any time.

Update 03/16/2020 – 8:00 am

All swim lessons are cancelled. Refunds will be issued by check and should be received within two weeks. We will update changes as they occur.

Update 03/13/2020 – 4:27 pm

The Friendly House’s top priority is the safety of our staff and the children and families that rely on our services every day. Leadership at Friendly House has been monitoring the minute to minute updates regarding the COVID-19 Pandemic. We are attempting to align our decisions with the idea of “flattening the curve” of the virus spread so that our hospital systems can be responsive to those who are in need. As a community, we are all responsible to help slow the virus spread while serving the community in a healthy way. As the situation in our community evolves, we must also update how we are responding. Thank you for your continued support as we continue to serve you and the community as a whole.

After discussion with members of the Friendly House Board of Managers and with consultation with Richland Public Health, Friendly House will continue to remain open with the following changes to our policy and procedures.

Effective immediately, the Golden Age Luncheon scheduled for April 6th is cancelled. All extra affiliated activities such as Girl Scouts and Bible Study are also cancelled. The ACE program Fun Day scheduled for March 28 is cancelled. All basketball league practice and play at Friendly House is cancelled. PAL Mentoring will continue to follow Mansfield City Schools schedule and is postponed for three weeks. Spring Swim Lessons will continue as scheduled. If your child is scheduled for Swim Lessons and you would like to postpone your class, please contact the office at 419.522.0521. Adult Water Exercise and Lap Swim will also continue as scheduled.

Friendly House Preschool and Day Care is scheduled to be deep cleaned and disinfected on Saturday, March 14th. The remainder of Friendly House will undergo the same cleaning and be completed before the After School Program begins on Monday, March 16th at 3:00 pm. Due to the cleaning of the building, the Friendly House After School Program will not be open on Monday until 3:00 pm. The Preschool and Day Care will open at 6:30 am on Monday.

Friendly House Preschool and Day Care as well as the After School Program will continue to operate with changes in the following procedures. All parents and/or guardians that drop off a child at Friendly House will be required to answer questions from the CPAA Community CarePort COVID-19 Risk Screening Tool. The child that is being left at Friendly House for care, will also have their temperature taken by an infra-red thermometer. If answers to the screening tool are disqualified OR if the child has a temperature over 100.4 degrees, for the safety of the Friendly House community, you will not be allowed to leave your child at Friendly House.

We strongly encourage parents and guardians to have and open and honest conversation with their children regarding appropriate behavior and during this quickly evolving situation. While your child is at Friendly House during this Pandemic, their movements between areas of Friendly House will be limited. Please discuss their responsibility to listen to staff instructions as our main goal is to keep them safe so you are able to continue to go to work.

As the situation in our community changes, we may also change our policy and procedures as necessary. If anything changes over the weekend, we will update you as soon as we are able. Please continue to follow us at for updates and on this page. Also, make sure to sign up for REMIND. Text @fhpre20 to 81010 for Preschool Announcements and text @afsp1920 to 81010 for After School Program Announcements. Thank you again for your continued support.

Update 03/13/2020 – 9:00 am

Friendly House is following recommendations outlined at the Richland Public Health’s COVID-19 Community Planning Meeting.  We are offering this information to help prepare our staff and Friendly House families to help prevent the spread of COVID-19 in our community.

We are encouraging students and staff to take everyday preventive actions to prevent the spread of respiratory illnesses, such as staying home when sick; appropriately covering coughs and sneezes; cleaning frequently touched surfaces; and washing hands often with soap and water. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

As of this notification, there are no confirmed cases of COVID-19 in Richland County.  Friendly House will make decisions upon what actions to take to keep our community members safe based upon recommendations from Richland Public Health, the Ohio Department of Health and the Centers for Disease Control and Prevention (CDC).  

If the decision is made to temporarily close Friendly House for the safety of the community it will be based upon recommendations from Richland Public Health Department.  We will inform the community on this page, notification to local media, through social media postings, and notices on our building. 

After School Parents: In light of Governor DeWine’s state ban on gatherings, The Kiwanis Joe Zuber Pancake Day, Saturday, March 14th has been postponed. Please save your tickets to be used at a future date to be announced!

The CDC has created a COVID-19 website that has constantly updated information and recommendations based upon current data.  This includes how to prepare your home and help educate your children on how to stay healthy. If you do not have access to this information at home, you may use our computer lab to research how to keep your family healthy.

We recommend that you keep informed on current recommendations on COVID-19 at the CDC website at or the Ohio Department of Health at and make sure to follow Friendly House at